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Policies

Important Notice: Due to ongoing road closures, increased traffic, and limited parking in downtown Kingston, we are currently unable to take on new clients in that area. However, if the streets reopen and barriers are removed, we will resume pet sitting services downtown. Existing clients are not affected by this change.

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— Thank you for understanding!

Away suddenly, Need to Cancel?

Rebooking/Cancellation Policies

  • Last-Minute Booking Fee: A $5.00 fee applies for scheduling with less than 12 hours' notice.

  • Cancellation Policy: Cancellations made with less than 24 hours' notice will incur a $15.00 fee.

  • Late Payment Fee: A 2% daily charge will be added to any outstanding balance until paid in full.

Holiday Fees

Additional Charge of $5.00 (Each Visit) Applies to days for: 
New Years Day, Family Day, Easter, Victoria Day, Canada Day, Labour Day, Thanksgiving, National Day For Truth & Reconciliation, Christmas Day, Boxing Day

Ferry Fees

Ferry Prices are at owner's expense and will be added at time of invoice.

All prices subject to change.

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